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Hi Speed FAQs

Have a question about the accelerator product or how it will benefit you while using the Internet? Read on, we have the answers for you!

1. Overview of SlipStream SP

2. Supported Browser Versions:

3. Product Details


1. Overview of SlipStream SP

  • How does SlipStream SP work?

    SlipStream accelerates your Internet access through proprietary text and image compression, content caching, and other network optimizations.

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  • How fast is SlipStream SP?

    The exact amount of acceleration can vary, but with SlipStream SP you will notice a significantly faster experience when you visit Web sites, send and receive emails, and perform many other Web-based activities.

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  • What other features does SlipStream SP include?

    SlipStream SP offers the following value-added services in addition to speeding up your Web and email usage:

    • Banner-Ad Blocking - Stop the ads, and surf faster!
    • FTP Acceleration - Accelerate FTP file transfer!
    • Privacy Manager - Provide a more secure browsing environment!
    • Integrated Diagnostic Support Tool!

    For detailed information about these features, please refer to the "User Guide" section.

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  • Will I benefit from using SlipStream SP?

    If you have a slow Internet connection (such as a dial-up or wireless connection) with a bandwidth of less than 300Kbps, you will experience a significant degree of acceleration using SlipStream.

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  • Will SlipStream SP speed up everything I do on the Web?

    SlipStream SP significantly speeds up Web page access. To achieve this speed up, proprietary lossless compression is applied to text, html, xml, javascript and style sheets. Proprietary image compression is applied to GIF images, JPEG images, PNG images (with SlipStream SP version 5.0 and later) and Flash content.

    SlipStream also accelerates email traffic (POP3, IMAP and SMTP) and FTP using lossless compression.

    SlipStream does NOT speed up file downloads (except over FTP) and streaming audio/video. The HTTPS (secure Web sites) solution is only available with SlipStream Acceleration Engine for Enterprises.

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2. Supported Browser Versions:

  • Can I use SlipStream SP with browsers other than Internet Explorer?

    Yes. SlipStream SP works with any Web browser that allows you to specify an HTTP proxy. Here's a list of supported Web browsers:

    • Internet Explorer 5.0 and later
    • Firefox 1.5 and later

    Make sure that you install the Firefox or Netscape extension when you install SlipStream SP. Once SlipStream SP is running, start the browser and browse as you normally would. No user intervention is required since SlipStream SP operates in the background.

    If you encounter any problems, please make sure that the the HTTP proxy host is set to "localhost" or "127.0.0.1" and that the port number is set to the same local listening port as the one in your SlipStream SP settings. Its default value is 5400. Please refer to the "Troubleshooting" section for detailed information.

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3. Product Details:

  • How do I use Internet Explorer with SlipStream SP?

    Start Internet Explorer and browse as you normally would. SlipStream SP is launched automatically every time Windows starts. It operates in the background to accelerate your Web connection. No user intervention is required.

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  • Where can I get product information on how to use SlipStream SP?

    Please visit the "User Guide" section for detailed information on using the product and discovering its useful features.

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  • Where do I go if I have problems with SlipStream SP?

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  • Does SlipStream SP speed up email?

    Yes. SlipStream SP can reduce the amount of time it takes to send and receive email. SlipStream SP accelerates email automatically without any user intervention, so you can use your mail program exactly as you normally would. It is compatible with any POP3/IMAP/SMTP client, including Outlook Express, Eudora, Pegasus, Opera Mail, Mozilla Mail, and Netscape Mail. Email acceleration is enabled by default.

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  • Does SlipStream SP speed up my secure (HTTPS) transactions such as Web-banking?

    HTTPS acceleration is supported in our SlipStream Acceleration Engine for Enterprises. The normal SlipStream SP (SP Product) does not accelerate secure transactions. Secure Web sites will continue to work by bypassing the acceleration component.

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  • What Operating Systems or platforms can SlipStream SP be installed on?

    Windows® Operating Systems:

    • Windows 98
    • Windows 98SE
    • Windows Millennium Edition (Windows ME)
    • Windows 2000 Service Pack 4
    • Windows XP
    • Windows XP Service Pack 2
    • Windows Vista

    Macintosh® Operating System:

    • OS X 10.2 or later
    • Web Browser: Safari™ 1.0 or later

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  • What system requirements are necessary to use SlipStream SP?

    Minimum system requirements for a PC:

    • Intel® Pentium® 200MHz (or equivalent)
    • 64MB of RAM
    • At least 11MB of hard-drive space.

    Minimum system requirements for a Macintosh:

    • PowerPC® G3 processor at 333MHz
    • 128MB of RAM
    • 6MB of hard drive space.

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INCLUDES
300 hrs of monthly internet access
Nationwide Access Numbers
2 E-mail accounts, POPAccess & Web-Based
Free Online Technical support
Free Spam Protection
No Popup's and Banner Ads
V.90/ V.92 Compatible
Compatible with all Instant Messaging Programs

Supported OS
All Windows Desktop Systems - 95, 98, Millenium, NT, 2000, XP & Mac
NOT compatible with Linux

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